Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
Personal Information
- • Contact Details: Name, email address, phone number
- • Event Preferences: Interest in specific entertainment experiences
- • Communication History: Records of your inquiries and our responses
- • Event Participation: Information about events you attend or express interest in
Technical Information
- • Website Usage: Pages visited, time spent, interactions
- • Device Information: Browser type, operating system, IP address
- • Cookies: Small files stored on your device for functionality and analytics
2. How We Use Your Information
Event Management
- • Coordinating and organizing entertainment events
- • Sending event invitations and updates
- • Managing guest lists and venue arrangements
- • Providing customer support and assistance
Communication
- • Responding to your inquiries and requests
- • Sending newsletters and event announcements (with your consent)
- • Providing information about upcoming entertainment experiences
- • Notifying you about changes to our services or policies
3. Information Sharing
🔒 We DO NOT sell or share your personal information with third parties for marketing purposes.
Limited sharing only occurs in these specific circumstances:
- • Service Providers: Trusted partners who help us deliver our services (venues, catering, etc.)
- • Legal Requirements: When required by New Zealand law or legal process
- • Safety & Security: To protect the safety of our guests and staff
- • Business Transfers: In the event of a business sale or merger (with notice to you)
4. Data Protection & Security
Security Measures
- • Encryption: All data transmission is encrypted using industry-standard protocols
- • Access Controls: Limited access to personal information on a need-to-know basis
- • Regular Audits: Ongoing security assessments and improvements
- • Staff Training: All team members trained in privacy and data protection practices
5. Your Rights (New Zealand Privacy Act 2020)
Access & Correction
- • Request access to your personal information
- • Request correction of inaccurate information
- • Receive information in an accessible format
Control & Deletion
- • Request deletion of your personal information
- • Opt-out of marketing communications
- • Withdraw consent for data processing
6. Data Retention
We retain your personal information only as long as necessary for:
- • Event Management: Until 12 months after your last event participation
- • Communication Records: Up to 3 years for customer service purposes
- • Legal Requirements: As required by New Zealand law (typically 7 years for business records)
- • Marketing: Until you opt-out or withdraw consent
7. Contact Information
Privacy Officer
Email: privacy@royalflush.nz
Phone: +64 9 XXX XXXX
Mail: Privacy Officer, Royal Flush Entertainment Events NZ Ltd
Address: Premium Venues Across New Zealand
Privacy Commissioner (New Zealand)
If you have concerns about our privacy practices, you can also contact:
Office of the Privacy Commissioner
Website: privacy.org.nz
Phone: 0800 803 909
Email: enquiries@privacy.org.nz
8. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Sending an email notification to registered users
- • Displaying a notice on our website for 30 days
Current Version: January 2025 - Fully compliant with New Zealand Privacy Act 2020